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Union Square House Real estate broker LLC

IT Support Executive

On-siteDubai - United Arab Emirates (UAE)Posted 2 days ago
Fast Track available

About the role

  • Provide technical support for laptops, desktops, printers, scanners, and other IT equipment.
  • Install, configure, maintain, and troubleshoot computer hardware, software, operating systems, and applications.
  • Manage and maintain company servers, including server configuration, monitoring, updates, backups, and basic troubleshooting.
  • Manage and troubleshoot CCTV cameras, recording systems, and surveillance equipment.
  • Configure, maintain, and troubleshoot 3CX IP telephony systems, extensions, and office telephone services.
  • Maintain office networks, including LAN, Wi-Fi, routers, switches, and internet connectivity.
  • Manage Microsoft 365, Outlook, company email accounts, user profiles, passwords, and access permissions.
  • Handle IT setup and system access for new employees and revoke access during employee offboarding.
  • Maintain IT asset inventory, equipment allocation records, software licences, and warranties.
  • Monitor antivirus protection, system updates, data backups, and basic IT security measures.
  • Coordinate with external IT vendors, internet service providers, and technical support teams when required.
  • Provide IT support across multiple company offices and resolve technical issues promptly.
  • Handle multiple IT-related duties independently and ensure minimal disruption to daily business operations.

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