IT Infrastructure Engineer – L2 (VMware, Veeam, Data Centers)

We are seeking an experienced IT Infrastructure Engineer – L2 to manage and support enterprise server, virtualization, backup, disaster recovery, and data center infrastructure. The role requires strong hands-on expertise in VMware, Veeam, physical servers, storage, and infrastructure monitoring.

Key Responsibilities

• Manage physical servers, storage, RAID, firmware, hardware health, drivers, and server management tools.
• Administer VMware vSphere, ESXi, vCenter, clusters, datastores, virtual switches, and VMs.
• Perform VM provisioning, migration, cloning, template management, performance monitoring, and capacity planning.
• Configure and manage Veeam Backup & Replication, including backup jobs, replication, repositories, retention, and recovery testing.
• Build, configure, deploy, and safely decommission physical and virtual servers.
• Manage server roles, applications, monitoring agents, backup agents, and security tools.
• Implement infrastructure hardening, access controls, privileged account management, and security best practices.
• Support VAPT remediation, security audits, compliance reviews, and IT governance requirements.
• Maintain disaster recovery and business continuity plans and conduct DR tests to meet defined RTO/RPO requirements.
• Monitor servers, storage, virtualization, email, backup platforms, and other critical infrastructure; respond to incidents and performance issues.
• Conduct troubleshooting, incident management, and root cause analysis (RCA) for major infrastructure issues.
• Maintain infrastructure documentation including connectivity diagrams, rack elevations, asset inventories, SOPs, and configuration standards.
• Support data center and IDF operations, including equipment installation, relocation, cabling, patching, labeling, migrations, and hardware refreshes.
• Monitor data center capacity, rack space, power utilization, and environmental conditions.
• Coordinate with vendors and internal teams for hardware maintenance, replacements, support cases, and infrastructure deployments.

Required Skills

• Strong hands-on experience with VMware vSphere, ESXi, and vCenter.
• Experience with Veeam Backup & Replication.
• Good knowledge of physical servers, storage, RAID, firmware, and hardware troubleshooting.
• Experience with server provisioning, migration, monitoring, and decommissioning.
• Understanding of Disaster Recovery, Business Continuity, RTO/RPO, and backup/restore processes.
• Knowledge of infrastructure security, hardening, access controls, and compliance.
• Experience with data center, IDF, rack, cabling, and physical infrastructure operations.
• Strong troubleshooting, documentation, vendor coordination, and incident management skills.
• Relevant certifications in VMware, Veeam, Microsoft, or IT infrastructure are an advantage.