Systems Engineer (Hybrid Infrastructure & Cloud)

Infrastructure Support

• Monitor the health and availability of servers and infrastructure systems.
• Perform routine server health checks and report issues to senior engineers.
• Assist with user account administration in Active Directory.
• Support routine operating system patching and updates.
• Assist with server builds, deployments, and basic configuration tasks.
• Perform basic troubleshooting of Windows and Linux servers.
• Support backup operations and verify backup completion.
• Update technical documentation and operational records.
• Escalate complex incidents to senior engineers or managed service providers.

Microsoft Azure Support

• Assist with monitoring Microsoft Azure resources.
• Perform basic administrative tasks for Azure Virtual Machines and storage services under supervision.
• Support Azure Backup and recovery activities.
• Assist in reviewing Azure alerts and reporting issues.
• Participate in cloud-related projects as assigned.

Security & Governance

• Follow organizational security policies and procedures.
• Assist with routine patching and vulnerability remediation activities.
• Apply basic security best practices during daily operations.
• Maintain accurate operational and audit documentation.
• Demonstrate basic awareness of cloud governance and identity management concepts.

Operations & Support

• Provide Level 1 infrastructure support for incidents and service requests.
• Support routine maintenance activities during planned maintenance windows.
• Work with infrastructure, application, network, and security teams when required.
• Follow established IT operational procedures and change management processes.
• Continuously develop technical knowledge through training and hands-on experience.