IT Network Engineer

Desired Candidate Profile

1. Mandatory Qualifications & Prerequisites

• Valid UAE Driving License: Manual or Automatic (Essential for driving to villas/apartments across Dubai & UAE).
• Language Proficiency: Fluent Spoken & Written English (Crucial for direct homeowner communication, setting clear expectations, and explaining quotes).
• Education: High school diploma, technical diploma, or equivalent hands-on trade training in IT / Telecommunications / Electronics.
• Visa Status: Valid UAE Resident Visa or Transferable Visa.

2. Hands-On Technical Skills

Wi-Fi & Multi-Brand Networking

• Multi-Brand Configuration: Ability to set up, bridge, and troubleshoot routers, access points (APs), and mesh systems across major brands:
  • Ubiquiti UniFi (USG, Dream Machine, APs, Controller software)
  • TP-Link (Deco Mesh, Omada systems)
  • ASUS, Linksys, Netgear, MikroTik, Cisco Small Business
• Network Protocol Knowledge: Deep understanding of DHCP, Static IPs, PPPoE (local ISP configurations for e& / Etisalat and du), Subnetting, Port Forwarding, and DNS.
• Wi-Fi Optimization: Signal analysis (channel overlap, 2.4GHz vs 5GHz/6GHz band steering, wall penetration issues, seamless roaming).

CCTV & Cabling Infrastructure

• IP CCTV Setup: Mounting and configuring IP cameras, Network Video Recorders (NVRs), motion sensitivity, and remote smartphone monitoring apps.
• Physical Cabling & Termination: CAT6 / CAT6A cable pulling, RJ45 crimping, wall jack patching, cable tracing, and neat trunking.

3. On-Site Commercial & Client Skills

Because this technician will be acting as your frontline salesperson and installer, they need strong commercial awareness:

• On-Site Estimating & Quoting: Ability to assess a home's layout, calculate total materials/labor on the spot, and confidently present a clear price quote before starting the job.
• Customer Service & Consultation: Friendly, professional demeanor when entering high-end residential homes (villas/townhouses).
• Upselling Ability: Capacity to identify add-on opportunities during an inspection (e.g., adding an outdoor access point for the garden, or extra CCTV coverage for a garage).

4. Experience Level

• 1 to 3+ years of direct field experience in residential/SMB network installations, low-voltage cabling, or home automation in the UAE.
• Proven track record of working independently without constant supervisor oversight.